Privacy Policy

PiControl Solutions LLC (“PiControl,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you. PiControl Solutions LLC, 5718 Westheimer Road, Suite 1000WW, Houston, TX 77057, USA, is the data controller for information collected through this website.

Information We Collect

We collect information you voluntarily provide through forms on this site — such as your name, company, email address, and phone number — when you request a demo, register for training, or contact us. We also collect standard technical information automatically, such as browser type, pages visited, and referring URLs, through server logs and analytics tools.

Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process your information on the following legal bases: your consent (for example, when you submit a form to request a demo or training), our legitimate interest in responding to inquiries and operating this website, and, where applicable, steps taken at your request prior to entering into a contract with us.

How We Use Information

We use the information you provide to respond to inquiries, schedule demos and training, deliver requested software or documentation, and communicate about our products and services. We do not sell your personal information to third parties.

Cookies and Analytics

This website does not currently use analytics, advertising, or tracking cookies. It may use strictly necessary cookies required for basic site functioning. If we add analytics or other non-essential cookies in the future, we will update this policy and request your consent where required by law before those cookies are set.

Data Sharing and International Transfers

We may share information with service providers who help us operate this website or deliver our services (such as email and hosting providers), and only to the extent necessary for them to perform those services. We may also disclose information if required by law. PiControl operates internationally, including through partner offices in the EU and elsewhere; if your information is transferred outside of your country of residence, we take steps intended to ensure it receives an appropriate level of protection.

Data Retention

We retain personal information for as long as needed to respond to your inquiry, provide requested services, and comply with our legal and accounting obligations, after which it is deleted or anonymized.

Data Security

We take reasonable measures to protect information submitted through this website from unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, to object to or request that we restrict certain processing, and, where processing is based on consent, to withdraw that consent at any time. If you are in the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority. If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information we hold and to request its deletion; PiControl does not sell personal information. To exercise any of these rights, contact us at the email address below.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact Us

Questions about this policy or requests regarding your personal information can be sent to info@PiControlSolutions.com or through our contact page.